Client Care Coordinator – Evening Hours
When you call Lake Conroe Counseling Center in the evening, Victoria is the person you’ll connect with. She handles the same things Rachell does during business hours – scheduling, questions, coordination – but what makes Victoria stand out is how she makes people feel. Seen. Heard. Valued.
Victoria brings a calm, reassuring presence to every conversation. She gets that reaching out for support takes courage, and she treats every person with genuine care and respect. Whether you’re calling for the first time with a million questions or you’re a regular client adjusting your schedule, Victoria guides you with clarity and compassion.
What Victoria Does
Victoria is the connector between clients and services. She manages scheduling, answers questions about the practice, helps with logistics, and makes sure you have what you need to get started or continue your work with your therapist. She’s efficient without being rushed, thorough without being overwhelming.
Her empathy and communication skills help her navigate the unpredictable nature of client care work. She balances getting things done with making sure you feel comfortable and confident in the process.
Who Victoria Is
Victoria is currently pursuing a degree in counseling, which tells you something about her commitment to supporting people on their personal journeys. She’s a passionate reader and lifelong learner who thrives on growth and meaningful conversation.
She’s also a certified advanced scuba diver, embracing the quiet thrill of underwater exploration – a hobby that mirrors her calm under pressure and natural curiosity.
If you call in the evening and have questions about getting started, need help with scheduling, or just aren’t sure what the next step is, Victoria is here to help make the process as smooth as possible.