With over six years of combined experience in customer service and front desk coordination, Lakan Pennington brings warmth, professionalism, and genuine care to every client interaction. As one of the first points of contact at our counseling center, she helps create a welcoming, supportive environment where individuals feel seen, heard, and valued.
Lakan’s background—four years in customer service and two as a receptionist—has shaped her strong communication skills and intuitive understanding of client needs. Whether assisting with scheduling, answering questions, or offering a kind word, she approaches each task with empathy and efficiency.
Known for her calm presence and attention to detail, Lakan is a steady and comforting resource for both new and returning clients. Her dedication to kindness and her heartfelt approach reflect her commitment to supporting others on their journey toward healing.
Outside of work, Lakan enjoys spending time with family and indulging in a little retail therapy. Her blend of professionalism, compassion, and reliability makes her a valued member of our team.